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How do my students access a trial?
How do my students access a trial?

Help students get access to a free limited webtext trial

Soomo Support avatar
Written by Soomo Support
Updated over a week ago

At most of our schools, we offer students the option of a free limited trial so that even if they need extra time to purchase access, they can begin work in the webtext immediately.

How do my students get into the trial?

  • Using an LMS integration: Students will click on their webtext link in the school’s LMS and begin the registration process. On the payment screen, they will be given the option to choose a free limited trial, if available.

  • No LMS integration: Students will go to to begin the registration process and find their course. On the payment screen, they will be given the option to choose a free limited trial, if available.

Soomo registration screen with a green arrow pointing to a drop-down selector button that says Free Limited Trial.

How does the trial work?

  • Most trials allow access to the first 3 chapters for 21 days.

  • While in the trial, a green banner will appear at the top of EVERY page in the webtext letting the student know how many days are remaining in the trial. The student can click the link in the banner at any time to complete the purchase. The banner will appear as seen here:

Webtext page with trial information shown at the top of the page and an arrow pointing to the "complete your purchase" link.

  • At the end of 21 days, or if students attempt to navigate to a later chapter while using a trial, they will be prompted to pay for the full subscription.

  • When students finalize their purchase, the work they did during the trial will stay saved in the webtext. Students can then move on to complete the rest of the webtext.

  • For students currently in a trial, features like “Get the App” and “Order a Print Book” will not appear in the Tools Menu until they have completed their purchase.

A registration screen prompting students to activate their account.

What do students do when the trial expires?

When students are ready to purchase access to the webtext, they can simply click on the link in the green banner (which will appear at the top of each page of the webtext) in order to complete their purchase. No work will be lost—all previous work will remain, even if the student doesn’t pay right away.

Tip: If your students need help purchasing the webtext, they can contact to speak with a Soomo Support representative.

If you have any questions, click the Messenger button in the lower right corner. You can also contact us using the information below.

Monday–Friday 9 a.m.–9 p.m. ET
Saturday–Sunday 1 p.m.–9 p.m. ET

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