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How do I reset a question for students in Analytics?
How do I reset a question for students in Analytics?

Reset responses to multiple-choice questions

Soomo Support avatar
Written by Soomo Support
Updated this week

After students answer multiple-choice questions, they have the option to reset them and try again.

Some pages only allow students to reset their multiple-choice questions a limited number of times.

If a student is out of attempts but you want them to be able to try again, you can reset the questions for them.

1. Access Analytics

First, access Analytics. Find the student’s name (you can use the search bar at the top) and then click on the blue box for the relevant page.

Analytics grid showing student’s name typed into search bar and an arrow pointing to a page in the grid.

2. Reset the student’s questions

From the page detail view, you can do the following:

  • See which multiple-choice questions the student answered correctly or incorrectly.

  • Reset all multiple-choice questions on that page.

    • Tip: On pages with limited attempts, you can view the student’s attempt history to see if the maximum number of attempts has been reached. If it has not been reached, the student can reset their own questions.

Page detail screen in Analytics with an arrow pointing to the Reset All Multiple-Choice Questions on this Page button.

How students view your feedback

When you reset student work, the student will receive a notification in the upper right corner of their webtext.

Screenshot of notifications panel in upper right hand corner of webtext.

Students also receive emails when they have new notifications.

For more information on student notifications, visit our article, How do students view notifications?

If you have any questions, click the Messenger button in the lower right corner. You can also contact us using the information below.

Monday–Friday 9 a.m.–9 p.m. ET
Saturday–Sunday 1 p.m.–9 p.m. ET

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